FAQ

Welcome!  This store is operated by Konstruct Limited, NZ's #1 supplier of printed apparel and promotional products.

konstruct.com
sales@konstruct.com
0800 566 787

Orders: Please ensure that all details in your order is correct. Once you have submitted and paid for your order, you will receive a confirmation email which will contain the details of your order. 

Payment: Once you have submitted your order you will be taken through our Stripe Credit Card processing to make payment by credit card. Your order will not be processed until payment has been made. If you are experiencing any difficulties with payment, please call us on 0800 566 787. 

Shipping: Shipping is a flat-rate $9.00/$12.50 Rural per order and will be delivered to the address you specify via Fastway Couriers or NZ Couriers. Orders over $200 receive free shipping!

Delivery: We will print your order after payment has been confirmed. Therefore, please allow up to 10 working days for delivery. We will email you with a tracking link once your order has been despatched. 

No Returns:  Because products are being custom printed for you, you cannot return your garment or exchange it for a different size after your order has been placed.  We will of course replace any faulty product.

Terms and Conditions:  The Konstruct Limited terms and conditions available here apply to all orders placed on this site.